Last updated: August 2026

At GoVibe, we believe good communication starts with trust.
That includes being clear about how we collect and use information, the technology we use, and where artificial intelligence forms part of our creative and professional processes. We don't believe privacy policies need to be impossible to understand. So here's ours in plain language.

Your Privacy
When you visit the GoVibe website or contact us, we may collect limited personal information that you choose to provide. This may include your: Name and surname, email address, contact number, company or organisation, information submitted through our contact forms and/or communication you send directly to GoVibe. We only collect information that is reasonably necessary to communicate with you, respond to enquiries, provide our services or manage an existing business relationship.

How We Use Your Information
Your information may be used to respond to enquiries, prepare proposals or quotations, deliver services you've requested, communicate regarding projects or business matters, maintain appropriate business records and improve our website and services.
GoVibe does not sell your personal information. Where third-party platforms or service providers are used to operate our website or provide services, information may be processed through those platforms where reasonably necessary.
We aim to use reputable service providers and limit the information shared to what is required for the relevant purpose.

Website Analytics & Cookies
Our website may use cookies and analytics technologies to understand how visitors interact with the site and to help us improve its performance and content. This may include information such as browser type, device type, pages visited, approximate location, referral source and general website activity.
Where required, visitors will be given the opportunity to manage their cookie preferences.

POPIA
GoVibe respects your rights under South Africa's Protection of Personal Information Act (POPIA). We take reasonable steps to protect personal information against loss, misuse, unauthorised access or disclosure. You may contact us to request access to personal information we hold about you, ask us to correct inaccurate information or request deletion of information where legally appropriate.
Certain information may need to be retained where required for legitimate business, contractual, accounting or legal purposes.

AI & Creative Transparency
We use artificial intelligence, and we believe you deserve to know when we do. AI is one of several tools GoVibe may use to support research, ideation, content development, visual creation, editing, analysis, workflow efficiency and other aspects of our work. But AI does not replace human judgement.
Our work remains guided, reviewed and shaped by people.
Images on this website - some of the visual backgrounds, environments and creative elements appearing on the GoVibe website have been created, modified or enhanced using artificial intelligence.Where real people appear within these visuals, the people themselves are real unless clearly stated otherwise.
We use AI to help create the environment around the story, not to pretend that artificial people are real ones.

AI and Client Information
We recognise that using AI responsibly involves more than simply knowing how to prompt a tool. When AI tools form part of our work, we aim to use them responsibly and with appropriate consideration for confidentiality, privacy, accuracy and intellectual property. We do not intentionally submit confidential client information, sensitive personal information or proprietary business information to public generative AI systems where doing so would create an inappropriate privacy or confidentiality risk.
Where AI materially contributes to client-facing work, GoVibe remains responsible for reviewing and refining the final output before it is presented as our work.
AI Doesn't Make the Decisions - AI can generate ideas, analyse information and accelerate parts of a creative process.
It doesn't understand your organisation, your people or your communication challenges in the way another human being can. That's why our professional recommendations, communication strategies and final creative decisions are based on human judgement, professional experience and context.
Technology supports the process, but people remain responsible for it.

Third-Party Platforms
Our website and services may make use of third-party platforms such as website hosting providers, analytics services, communication platforms, social media networks, cloud services and AI-enabled tools. These providers operate according to their own privacy policies and terms.
GoVibe cannot control how independently operated third-party websites or platforms process information once you choose to interact with them.

External Links
Our website may contain links to other websites, platforms or social media pages. Once you leave the GoVibe website, the privacy practices of the external platform apply. We encourage you to review their policies where appropriate.

Keeping Your Information Safe
We take reasonable technical and organisational precautions to protect the information entrusted to us. No website, email service, cloud platform or online system can guarantee absolute security, but we believe businesses have a responsibility to take sensible precautions and treat people's information with care.

Changes to This Policy
Technology changes, privacy requirements change and the way businesses use AI will continue to evolve. We may therefore update this policy from time to time to reflect changes to our website, services, technology or legal obligations. The latest version will always be published on this website.

Questions, Privacy Requests or Concerns
If you'd like to know what information we hold about you, request a correction or deletion, or ask how GoVibe uses AI or personal information, you're welcome to contact us.

GoVibe
Western Cape, South Africa
Email: info@govibe.co.za

One last thing. We use technology - We don't hide behind it.
Some of what you see may have been assisted by AI.
The conversations are human.
The judgement is human.
The responsibility is ours.